Choosing where to have surgery can be a difficult decision for your patients to make – fortunately it’s not one that needs to made alone. When advising your patients to choose a suitable hospital it’s wise to consider a range of factors including:
Clinicians and researchers agree that if your patients choose a hospital where they feel comfortable and confident, they are likely to improve both the results of their treatment and their experience while they’re in hospital. Being treated quickly is also vital for most patients – if your patient is waiting longer than expected with one hospital, they have a legal right to be transferred to another hospital’s list. Find out more about patient choice and how patients can switch waiting lists.
Our clean and comfortable hospital offers modern facilities and free on site car parking. We consistently score above 97% in the ‘Friends and Family’ test and are proud to be recognised as ‘Good’ by the Care Quality Commission. We pride ourselves on our short waiting times, and understand the importance of getting your patients treated as soon as possible. You can view current waiting times here.
We use the same governance and accountability procedures and standards as the NHS, so patients can rest assured that they will be well looked after. Our aim is to make your patients’ care as flexible and convenient as possible.
Find out why you should refer your patients to us.
The NHS e-Referral Service is our preferred method for patient referrals – if for any reason you’re unable to refer via eRS, contact us at GPqueries.careukAGW@nhs.net and we can discuss other methods.
Our patient booking teams have excellent knowledge of how our referral process works, including what can and cannot be accepted. We can arrange training sessions with the people who make your referrals, or provide you with a dedicated phone line to call whenever you have a question.
In order to be referred to us for treatment, the patient must:
As long as the condition is managed, and the patient is stable upon admission for treatment, we can accept patients with:
Our acceptance criteria may also change, depending on current guidelines and our ability to safety treat certain patients; please check with us if you have a patient on the cusp of any criteria above.
If you have any questions please contact your dedicated GP Practice Liaison on 0330 053 6445.